Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- LWLauretta W., WASHINGTON, DCCustomer since Dec 2018
“I never had any problems with them and they do care about who they are helping with anything and you can always call them and ask any questions and they have the answered .”
- TRCAPITOL HEIGHTS, MDCustomer since Mar 2015
“You are always on time when I need a question ask or if I need some advise on something that is needed.
You are right there for me! Thank you” - STShameka T., BOWIE, MDCustomer since Nov 2022
“The customer service and attention to detail felt really personable.”
- IBDISTRICT HEIGHTS, MDCustomer since May 2022
“Very reasonable quote/price for home and auto insurance. ”
- LJLaticia J., WASHINGTON, DCCustomer since May 2016
“Derrick is friendly, professional, and responsive. He has always provided me with excellent customer service.”
- JPJames P., WASHINGTON, DCCustomer since Oct 2022
“When I’ve gotten qoutes from over 4 insurance companies Derrick @Total Access got me the lowest rate along with a renters policy hundreds lower … Best decision I’ve ever made.. ”
- TLTroy L., CHELTENHAM, MDCustomer since May 2017
“Derrick Williams is my agent very informative and when I call or email him he responds very quickly. We appreciate Mr. Williams so such thank u for the service The Lucas’s ”
- CTChristine T., DISTRICT HEIGHTS, MDCustomer since Oct 2019
“Derrick is great to work with and always ensures that my insurance is up to date and that I have the right amount of coverage for my needs. I highly recommend Total Access for all of your insurance needs too!”
- LSWINDSOR MILL, MDCustomer since Oct 2019
“When my insurance company was not being responsive to my needs, Derrick stepped right in and contacted everyone to see why my claim was not being handled.”
- BSOWINGS MILLS, MDCustomer since Feb 2019
“ Very dependable when I need help. ”
- DLDominique L., UPPER MARLBORO, MDCustomer since Apr 2014
“Fast, friendly, affordable service”
- AHUPPER MARLBORO, MDCustomer since Jun 2020
“Great service! ”
- BTBrian T., LEONARDTOWN, MDCustomer since Sep 2019
“Good, competent, available, and nice people”
- TKTonya K., JESSUP, MDCustomer since Feb 2017
“My Agent Derrick Williams is Always Prompt, Efficient and Professional…. He has taken care of my insurance needs for years and never hesitates to keep me informed and updated! I’m happy with the service always provided by Total Access Insurance.”
- ACAngela C., CHELTENHAM, MDCustomer since Aug 2014
“I have been a customer at Erie since 2014. I have been very satisfied with not only the excellent service, but the professionalism when I reach out to Erie for assistance with my policies. I have at least four different policies on two homes and thus far have been educated periodically on my policy needs from Erie. Erie is in communication with me referencing my policy needs and any changes in my life for policy modifications, etc. Erie has found ways to save me lots of money on my valuable policies and they don’t offer me products that don’t benefit me and my family. I recently spoke with Mr. Derrick Williams referencing my auto insurance and how I let him know I noticed my rate had decreased last month. He took a look and said yes it did decrease a little. He also asked me to standby so he can look a little further to see where he might able to provide me even more saving with my auto insurance. Mr. Williams actually saved me at least $30.00 more dollars that same day. What really makes me stay with this company not only saves me and my family money, but the are in constant communication with me to deliver excellent service. I also appreciate receiving birthday cards personally from Mr. Williams on behalf of Erie. My plan is to continue being a happy customer for many years to come.
Thank you Erie!
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