Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- VBVeronica B., CAPITOL HEIGHTS, MDCustomer since Aug 2023
“Your service is great!!! You help find the best quotes for your customers and keep communication open when necessary. I would recommend this company to others due to your politeness, and comforting of satisfaction to your customers.”
- LWBOWIE, MDCustomer since Jun 2015
“I appreciate the personal touch from my agent Mr. Williams .. As soon as he answers and hears my voice, he knows it’s me and always how can I help you Ms. LaShawn …. I give his name and number to everyone I know that is looking for insurance. Mr. Williams is the best. I really feel if he leaves, I will look for another insurance company. ”
- RTRubin T., TEMPLE HILLS, MDCustomer since Sep 2019
“Always available to answer questions. Very trustworthy.”
- JLBOWIE, MDCustomer since Jun 2018
“Derrick Williams has always been considerate, polite, knowledgeable and quick to respond with anything we need or questions we have. He does a great job and is always there for us when we need him.”
- RLRichelle L., HYATTSVILLE, MDCustomer since Jul 2015
“Derrick is very responsive to inquiries as well as taking the time to research the best coverage for our needs and prices are always affordable!”
- TWThomas W., ROCKVILLE, MDCustomer since Nov 2019
“Any questions I had about anything. It was answered quick and it was helpful.”
- TRCAPITOL HEIGHTS, MDCustomer since Mar 2015
“You are always there, to answer any questions I may have and take care my needs when problems may arise. Thank you Derrick!!!”
- CJCAPITOL HEIGHTS, MDCustomer since May 2023
“It was highly recommended we contact you all when we were seeking to switch insurance and I’m so glad we listened. Our agent, Mr. Williams, has been very helpful and has provided excellent customer service since day 1. ”
- LJLaticia J., WASHINGTON, DCCustomer since May 2016
“Derrick is an excellent agent. Professional, caring, and extremely helpful. The service he gives is worth every penny,”
- SRSharon R., ANNAPOLIS, MDCustomer since May 2022
“My payment plan is no longer a worry.. Each payment is deducted monthly on it’s due date. No hassle for me.”
- IBDISTRICT HEIGHTS, MDCustomer since May 2022
“Very informative and reliable thus far and reasonable price for auto/home insurance . ”
- SDShantesse D., UPPER MARLBORO, MDCustomer since May 2023
“Derrick was very responsive. He provided us with the all the information needed to make a informative decision. ”
- SASharon A., BOWIE, MDCustomer since Apr 2023
“Mr. Williams was very helpful when I was trying to make a decision about changing the insurance carrier for both my homeowners and auto insurance. He answered all of my questions, provided clarity on a couple of issues, including comparative costs, followed up with me as time became of the essence, and was always very professional. I also appreciated that Mr. Williams was not pushy or made me feel pressured. I had all the information I needed. I highly recommend Total Access.”
- HGHeather G., WASHINGTON, DCCustomer since Jun 2014
“Derrick Williams has three top traits:
Friendly
Fast
Professional
In my busy world I really appreciate his positivity and expedient responses!” - APAngela P., WASHINGTON, DCCustomer since Jun 2021
“Appreciate the customer service and having someone answer the phone who is knowledgeable and who can address issues. I also appreciate getting immediate solutions and the necessary follow up to ensure I’m covered. I wouldn’t use anyone else.”