Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- GTGina T., BOWIE, MD
“Derrick was very knowledgeable about the insurance. Did the research to get me the best deal. Always available. Really appreciate the great customer service!”
- SCDISTRICT HEIGHTS, MD
“To me, you went the extra mile to help me. Thank you ”
- BABeatrice A., BOWIE, MD
“They respond to you immediately when you need help or want to ask questions. And they always make sure you are satisfied”
- CTChristine T., DISTRICT HEIGHTS, MD
“Derrick explained the importance of having adequate coverage across all auto insurance platforms, and I was able to get the coverage at a significant savings. I should have dropped previous insurance carrier years ago.”
- LSWINDSOR MILL, MD
“My rep, Derrick Williams, was able to get me lower prices on home and auto insurance than Allstate. I was able to get full coverage for my older vehicle at a reasonable price where Allstate was only me liability for my older vehicle.”
- RJRobert J., BOWIE, MD
“Taking care of my car in a timely fashion.”
- LJLaticia J., WASHINGTON, DC
“Derrick has always provided top notch customer service. ”
- AAAdemola A., LAUREL, MD
“Good job ”
- BDBrian D., CLINTON, MD
“I’ve know and worked with Derrick Williams of Total Access for years and each time it’s always, always, professional and personal. ”
- JSWHITE PLAINS, MD
“Derrick is very responsive and knowledgeable. We can always depend on Total Access to find us the best deals and options for all of our insurance needs. We will continue to refer others and use their services. Thank you.”
- KWKristin W., BOWIE, MD
“I particularly like Derrick’s personal reach back to us as customers. We are doing a refinance and our mortgage company contacted Derrick directly – you know, as mortgage companies typically do! But, before he made any changes, Derrick called us to check in! That’s something I appreciate as it demonstrates his authentic care/concern for his customers! What’s funny is that I’ve never met him in person, yet I feel like I’ve known him for years. In essence, he doesn’t let that drive a wedge between our business relationship. 🙂 I sincerely appreciate the level of customer service that Derrick provides to us! As you can see, good customer service goes a VERY long way!”
- CCChristina C., BALTIMORE, MD
“Derrick has been a big help with all questions we’ve had and setting up our initial coverage. Very easy and smooth transition. Have had no issues since we signed up. ”
- CBCheryl B., Bowie, Maryland
“Derrick Williams is the absolute best! He always goes above and beyond to take care of whatever insurance question, concern or issues that arise. He’s hands on and is prompt in his response. I’ll refer him any day to any one!
” - SDSimeon D., BOWIE, MD
“Available to answer any questions we have ever had. Call back text in a timely manner. Helpful and honest. Appreciate you! Thanks!”
- ANAbdurahman N., BOWIE, MD
“You are no nonsense insurance provider that support your clients during a loss in an accident with no hassle and expediency and deliberate settlement.”