Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EAUPPER MARLBORO, MDCustomer since Jul 2020
“I was happy with immediate response and Mr Derek help as at when I needed…he responded fast and cool….I appreciate that”
- TJTerri J., CLINTON, MDCustomer since Nov 2019
“While in the market for new car & home owners insurance due to a huge rate increases, I was recommended to Mr Derrick Williams for help. Mr Williams with his pleasant demeanor, jumped on my request, compared several companies and came back with great rates and great service I couldn’t pass up. Thanks Derrick for superb service! I had to recommend him to more friends! ”
- HWHarlie W., Upper Marlboro, MDCustomer since Nov 2017
“Total Access is very reliable and gets you the best rate for you and your family. Derrick was able to save me more than $400/mth on car insurance after adding my son who was under 21 years old… He saved me thousands of dollars.”
- Iislandzman, Bowie, MD
“I insured 4 vehicles with Derrick Williams in MD and only canceled because I moved to a different state . Mr Williams never failed to respond to a text or call when I needed something . I am truly satisfied with the level of service her offered .”
- SJStacey J., Clarksville, MDCustomer since Sep 2017
“Mr. Williams provides prompt and courteous service, performs thorough research and very desirable results.”
- KMKatrina M., TEMPLE HILLS, MDCustomer since Aug 2014
“Communication and customer service”
- GHGail H., BOWIE, MDCustomer since Mar 2018
“Total Access Insurance has offered professional and courteous service with great prices. Our family’s insurance needs have been met without breaking our budget!”
- EHUPPER MARLBORO, MDCustomer since Oct 2018
“excellent customer service”
- TWTonya W., MIDDLE RIVER, MDCustomer since Nov 2016
“I love how my agent cares about his clients. I don’t feel like a small fish in a big pond but a valued guest in someone’s home. Thank you for all you do. ”
- TMTonya M., BALTIMORE, MDCustomer since Oct 2016
“This is by far the best insurance agency I’ve ever dealt with! Derrick Williams is attentive, knowledgeable, caring and will see that you get the best quote out there. They will make sure that you’re taken care of as fast as possible! ”
- CCCrystal C., UPPER MARLBORO, MDCustomer since Nov 2015
“Your customer service and product knowledge is top notch!”
- CTChristine T., DISTRICT HEIGHTS, MDCustomer since Oct 2019
“Derrick was extremely professional and assisted me with getting the upgraded auto coverage I needed for a fraction of the cost that I was paying with my previous auto insurer. I can’t believe that I was paying top dollar for minimal coverage. Thank you Erie and Derrick for bringing out into the “marvelous light”.”
- SAUPPER MARLBORO, MDCustomer since Mar 2016
“Total Access Insurance is the best! I have had a policy with them for 4 years and have always had exceptional service. I would recommend Mr. Williams to all of my friends and family. ”
- CVLANHAM, MDCustomer since Apr 2015
“Great customer service willingly answers questions”
- GEBOWIE, MDCustomer since Mar 2019
“Total Access was always available when i needed proof of insurance of documents.”